Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

Can I exchange my items?

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. Due to the limited nature of our products, this will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.

How soon will I get my refund?

Once your items are received at the Curatory, you'll get your refund typically within two business days.

What items are returnable?

  • Items can be returned within 14 days of the original delivered date.

What items are non-refundable?

  • Any items that have been altered (tailored, hemmed, etc.).
  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
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